Technology - Telecom

Mobile Phone e-waste Supply Chain

The current e-waste industry in India is largely made up by the unorganized sector. Understanding the supply chain and its drivers can provide key insights to streamlining the process and making it more environmentally viable.

Mobile Phone e-waste Supply Chain

Home Automation market in India

Home automation in India is rapidly growing and is used in a variety of applications across residential, commercial and hospitality segments. An overview of the market and drivers impacting its growth.

Home Automation market in India

Innovating in Emerging Markets

India and China together churn out more engineers then overall numbers from the developed countries. This whitepaper explores the innovation landscape of such emerging markets.

 

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Innovating in Emerging Markets

Understanding Trends in Telecom BPO

Client wanted to understand the key trends in US & UK telecom vertical and their impact on Indian BPO business going forward.

Understanding Trends in Telecom BPO

Developing New Service Offering for BPO

Competition had forced the client to look for increased differentiation to beat its cost-based competitors. Traditional models were not able to deliver the expected revenue growth.

Developing New Service Offering for BPO

Attrition Analysis in BPOs

Attrition has been the biggest problem that BPO industry has been facing for a long time now. RedSeer consulting evaluates the real-costs of attrition in BPOs and recommends a 4-step process for tackling attrition in the outsourcing industry.

Attrition Analysis in BPOs

India Online Travel Market

Internet has become the most preferred channel for all travel related bookings in India, leading to a rapid growth in online travel market

India Online Travel Market

Verticalization of BPO

Company had recently transformed its organization structure from function-based to vertical-based, and wanted to create domain expertise for telecom vertical management.

Verticalization of BPO

Monetization Strategy for Travel Portal

Client had a diverse set of offering on the portal and the web-traffic was high. However, monetization was limited and there was competition from different set of market players.

Monetization Strategy for Travel Portal

Study on Diversification (France Telecom)

A study on how France Telecom made a strategic choice with its foray into e-health through Orange Healthcare.

 

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Study on Diversification (France Telecom)